Refund and Cancellation

www.arlinjewels.com is so confident of the quality and value of its jewellery that we have put together a 3 days No Questions asked Money Back Policy. This gives our esteemed client the time to ensure that their purchase is perfect. If customers need to return their purchase (for whatever reason), www.arlinjewels.com will happily provide a 80% refund or exchange (after deduction on 20%).

  

Once the product is returned under our 3 Days Money Back policy the refund will be credited to the respective users’ www.arlinjewels.com account. Clients may choose to either make another purchase using the same amount or get the amount refunded to their respective bank account. Customers are to note that this 3-day returns policy is not applicable on gold coins.

In the case of orders made on a cash-on-delivery basis, refunds will be processed to customers’ bank account.

 

In the case of prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).


In order to peruse of our returns policy, clients are to contact our customer service team citing the item which they would like to return, along with the respective order number. Our customer service team will then provide a Return Authorization Code. 

 

www.arlinjewels.com will send out a tamper-proof package with the Return Authorization code, the client’s name and address on the outside return area and a unique pre-printed serial number.

 

The customer is then to secure the jewellery she / he wishes to return with the original packing materials and certificates in the tamper-proof package provided by www.arlinjewels.com. Clients are to note that once the package is sealed, it cannot be opened unless destroyed.

 

Once the client has put together the jewellery she / he wishes to return in the above-mentioned package, she / he can call our customer service team, who will send a courier to pick it up the package.

 

Once the client’s returned item is received by www.arlinjewels.com, the refund or new item will be processed.

 

It’s that simple, and that easy. We are committed to ensuring that our customers’ expectations are not only met, but even exceed! So if your purchase is not quite exactly what you wanted, we are more than glad to help you out!


Refund and Cancellation Policy


Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to cancel their product and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

For Cancellations please contact the us via email support@arlinjewels.com or call us at 8955664411. 

Requests received later than 2 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy

We will try our best to create the suitable design concepts for our clients.

In case any client is not completely satisfied with our products we can provide a refund. 

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.